Hard Skills
IntermediateNegotiationThe ability to discuss terms and conditions with clients to reach a mutually beneficial agreement.
IntermediateCustomer Relationship Management (CRM) UsageProficiency in operating sales software to track interactions, leads, and customer data.
IntermediateLead GenerationThe process of identifying and qualifying potential wholesale clients through research and outreach.
AdvancedProduct KnowledgeDeep understanding of the features, benefits, and applications of the non-technical products being sold.
Soft Skills
AdvancedActive ListeningThe practice of fully concentrating, understanding, and responding to clients to uncover their pain points.
AdvancedObjection HandlingThe tactical ability to address and overcome customer concerns or hesitations during the sales process.