Hard Skills
IntermediateProduct KnowledgeDeep understanding of confectionery ingredients, flavor profiles, and allergen information to assist customers.
IntermediateVisual MerchandisingThe art of arranging sweets and chocolates in display cases to maximize aesthetic appeal and stimulate impulse buys.
BasicFood Hygiene and SafetyStrict adherence to health regulations regarding the handling of unpacked food and maintenance of equipment.
BasicPoint of Sale (POS) OperationThe ability to process payments, handle cash, and manage digital transactions accurately using retail software.
BasicInventory ReplenishmentMonitoring stock levels and restocking shelves according to first-in-first-out (FIFO) principles to ensure freshness.