Hard Skills
ExpertAlternative Dispute Resolution (ADR)The use of methods such as mediation and arbitration to resolve a dispute without resort to litigation.
AdvancedLabor Law InterpretationThe ability to analyze and apply employment statutes, collective agreements, and case law to specific workplace conflicts.
ExpertMediation and ConciliationFacilitating discussions between disputing parties to help them reach a mutually acceptable agreement.
AdvancedCollective Bargaining SupportAssisting in the negotiation process between employers and a group of employees aimed at agreements to regulate working salaries and conditions.
IntermediateCase Management and DocumentationMaintaining meticulous records of employee grievances, investigations, and the resolution process.