Hard Skills
AdvancedInformation RetrievalThe ability to use complex search strategies, Boolean logic, and specialized databases to locate specific information.
IntermediateDatabase ManagementProficiency in organizing, maintaining, and navigating digital library catalogs and relational databases.
AdvancedMetadata StandardsApplying standardized schemas like Dublin Core or MARC to organize and label digital assets.
BasicTechnical SupportTroubleshooting hardware and software issues related to public access computers and digital catalogs.
Soft Skills
IntermediateDigital Literacy InstructionTeaching patrons how to use electronic resources, search engines, and digital archiving tools.
IntermediateCustomer ServiceProviding professional assistance to patrons by interpreting their information needs and offering tailored guidance.