COMPLAINT SERVICE TECHNICIAN - TELECOMMUNICATIONS Telecommunications equipment installation and cable television service technicians

Hard Skills

IntermediateFiber Optic SplicingThe technique of joining two fiber optic cables together to ensure low-loss light transmission.
IntermediateRF Signal TestingThe use of signal level meters to measure and analyze Radio Frequency levels and noise within a cable network.
FundamentalTelecommunications Safety ComplianceStrict adherence to OSHA and industry standards for ladder safety, electrical hazards, and PPE usage.
IntermediateBroadband Hardware TroubleshootingDiagnosing and fixing issues related to modems, routers, and set-top boxes in a residential or commercial setting.

Soft Skills

AdvancedCustomer Conflict ResolutionThe ability to manage and resolve service complaints and interpersonal friction with dissatisfied clients.

Mobility Path: High Affinity Match (>60%)

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No matches found at the 60% threshold.

Legal Notice with Privacy Policy - Mentions Légales incluant la Politique de Confidentialité