Soft Skills
AdvancedStakeholder EngagementThe process of identifying, mapping, and maintaining relationships with community members, local leaders, and partner organizations to ensure project alignment.
ExpertConflict ResolutionThe ability to facilitate dialogue and mediate disputes between community groups or between the organization and local residents.
IntermediateCultural CompetencyUnderstanding and respecting the diverse values, languages, and norms of a community to deliver inclusive services.
AdvancedAdvocacy and RepresentationSpeaking on behalf of community interests to influence policy makers, government agencies, and service providers.