Hard Skills
IntermediateProspecting and Lead GenerationIdentifying and qualifying potential commercial clients for cleaning service contracts through various outreach methods.
IntermediateCommercial Cleaning EstimatingThe ability to accurately assess facility size and requirements to calculate labor hours and material costs for a quote.
IntermediateCRM ManagementOperating digital platforms like Salesforce or HubSpot to manage the sales funnel and document client interactions.
Soft Skills
AdvancedConsultative SellingAn approach that focuses on building a relationship and identifying client pain points to offer customized service packages.
AdvancedContract NegotiationDiscussing and finalizing terms, pricing, and service level agreements with stakeholders and procurement teams.
IntermediateActive ListeningFocusing completely on what a client is saying and understanding their facility needs before responding.