Hard Skills
IntermediateClaims InvestigationThe systematic gathering of facts, evidence, and witness statements to determine the circumstances of an insurance loss.
AdvancedPolicy AnalysisThe ability to interpret insurance contract language, endorsements, and exclusions to determine coverage applicability.
IntermediateFraud DetectionThe identification of suspicious patterns, inconsistencies, or red flags that indicate potential insurance fraud.
IntermediateDamage EstimationThe technical assessment of physical damage to property or vehicles to determine repair costs or total loss values.
AdvancedLegal and Regulatory ComplianceAdherence to state-specific insurance laws, unfair claims practice acts, and internal company guidelines.