Hard Skills
IntermediateNegotiationThe ability to discuss and reach agreements with debtors regarding repayment plans and settlement amounts.
ExpertFDCPA ComplianceKnowledge and strict adherence to the Fair Debt Collection Practices Act and related legal regulations.
IntermediateSkip TracingThe use of specialized tools and investigative methods to locate debtors whose contact information is outdated.
IntermediateFinancial Statement AnalysisUnderstanding accounting principles and credit terms to evaluate a debtor's financial capacity to pay.