Hard Skills
IntermediateChildren's Wear Product KnowledgeComprehensive understanding of fabric types, safety standards for children's clothing, and age-appropriate sizing.
IntermediateVisual Merchandising and DisplayThe skill of arranging garments and accessories on mannequins and racks to attract customer attention and showcase trends.
BasicPoint of Sale (POS) ProficiencyTechnical skill in operating cash registers, processing returns, and managing loyalty program data entry.
AdvancedSuggestive SellingThe technique of recommending complementary items like accessories or matching outfits to increase the total sale value.
Soft Skills
IntermediateCustomer Service ExcellenceThe ability to provide professional assistance and guidance to parents and children to ensure a positive retail experience.
IntermediateConflict ResolutionManaging customer complaints or difficult situations, such as returns or busy periods, with composure and empathy.