Hard Skills
IntermediateEmployee SchedulingCreating and managing work shifts to ensure adequate floor coverage while optimizing labor costs.
IntermediatePerformance MonitoringTracking cashier speed, accuracy, and customer service quality against established KPIs.
IntermediateStaff Training and MentoringGuiding new hires through POS systems, store policies, and customer service protocols.
IntermediateCompliance OversightEnsuring all staff adhere to labor laws, health and safety regulations, and internal store policies.