Hard Skills
AdvancedSales Performance ManagementThe process of monitoring, measuring, and managing the sales activities and outcomes of dealership staff to meet targets.
ExpertCommission and Incentive StructuringDesigning and implementing variable pay models that reward sales performance and align with dealership profit goals.
IntermediateProduct Knowledge TrainingFacilitating the continuous education of staff regarding new vehicle models, financing products, and technological features.
AdvancedRetail Labor Law ComplianceEnsuring the dealership operates within the legal framework of labor standards, including hours of service and safety regulations.
IntermediateRecruitment for High-Turnover RolesDeveloping strategies to source, interview, and hire sales consultants and technicians in a competitive labor market.