Hard Skills
IntermediateStaff Recruitment and SelectionThe process of sourcing, interviewing, and hiring qualified seasonal counselors and specialized instructors for camp programs.
AdvancedRisk Management and Safety ComplianceDeveloping and enforcing protocols for child protection, background checks, and health and safety regulations.
IntermediateLabor Scheduling and RosteringOrganizing staff shifts and instructor assignments to ensure appropriate ratios and coverage for all scheduled activities.
Soft Skills
IntermediatePerformance Management and CoachingProviding ongoing feedback, conducting evaluations, and mentoring staff to improve instructional quality and camper engagement.
IntermediateConflict Resolution and MediationManaging and resolving interpersonal disputes between staff members or addressing grievances from parents and guardians.