Hard Skills
EntryFacility Maintenance and SanitationThe technical ability to perform routine cleaning of campsites, restrooms, and common areas, and identify minor structural or utility repairs.
IntermediatePoint of Sale (POS) and Reservation SoftwareProficiency in operating computerized systems to manage campsite bookings, process payments, and issue permits or retail receipts.
IntermediateSafety and Emergency ResponseKnowledge of fire safety protocols, first aid, and procedures for managing wildlife encounters or severe weather events.
Soft Skills
IntermediateGuest Service ExcellenceThe capacity to provide high-quality assistance to campers, including check-in procedures, providing site information, and resolving service-related inquiries.
IntermediateConflict Resolution and De-escalationThe ability to professionally handle disputes between guests regarding noise, site boundaries, or park rule violations.