Hard Skills
IntermediatePOS OperationThe ability to efficiently operate point-of-sale systems, including scanning items, entering prices manually, and processing various payment methods.
IntermediateCash ReconciliationThe process of verifying the amount of cash in the drawer at the start and end of a shift to ensure it matches sales records.
BasicFood Safety and Allergen KnowledgeUnderstanding basic hygiene standards and being able to identify common allergens in menu items to advise customers.
Soft Skills
BasicCustomer ServiceProviding polite, helpful, and efficient assistance to patrons to ensure a positive dining experience.
IntermediateConflict ResolutionThe ability to remain calm and professionally handle customer complaints regarding pricing, food quality, or wait times.