Hard Skills
IntermediatePoint of Sale (POS) OperationsThe ability to efficiently operate electronic ticketing systems to process fares, issue boarding passes, and manage seat reservations.
IntermediateCash Management and ReconciliationThe practice of handling physical currency, processing credit transactions, and balancing the cash drawer at the end of a shift.
IntermediateTransportation Regulatory KnowledgeUnderstanding local and national transport laws, baggage weight restrictions, and passenger identification requirements.
IntermediateCargo DocumentationThe accurate preparation and processing of waybills, manifests, and logistics records for freight and baggage services.