Hard Skills
AdvancedSpecialized Vehicle OperationThe ability to operate buses equipped with hydraulic lifts, ramps, and specialized restraint systems for wheelchairs and mobility devices.
IntermediateADA Regulatory KnowledgeComprehensive understanding of the Americans with Disabilities Act requirements regarding public transportation and passenger rights.
BasicEmergency First Aid and CPRProficiency in providing immediate medical assistance and life-support measures to passengers during health emergencies.
Soft Skills
IntermediateBehavioral De-escalationTechniques used to manage and calm passengers experiencing emotional or cognitive distress during transit.
IntermediateSensitivity and Disability AwarenessThe capacity to interact respectfully and effectively with individuals who have diverse physical, sensory, or cognitive disabilities.