Hard Skills
AdvancedSystems AnalysisThe process of studying a business activity or procedure to define its goals and purposes and to create systems and procedures that will achieve them in an efficient way.
AdvancedRequirements ElicitationThe practice of collecting the requirements of a system from users, customers, and other stakeholders.
IntermediateBusiness Process Modeling (BPM)The analytical representation or 'as-is' and 'to-be' processes of an enterprise, often using notation like BPMN.
IntermediateUser Acceptance Testing (UAT) ManagementOrganizing the final phase of the software testing process in which actual software users test the software to make sure it can handle required tasks.
AdvancedData Migration PlanningThe process of selecting, preparing, extracting, and transforming data and permanently transferring it from one computer storage system to another.
ExpertERP/CRM ConfigurationSetting up Enterprise Resource Planning or Customer Relationship Management software to match specific business rules and workflows without custom coding.
Soft Skills
ExpertStakeholder ManagementThe process of managing the expectations and requirements of all internal and external parties who have an interest in the system outcome.
IntermediateChange ManagementAn umbrella term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.