Hard Skills
AdvancedProcess ImprovementThe proactive task of identifying, analyzing, and improving upon existing business processes within an organization for optimization and to meet new quotas or standards of quality.
ExpertStrategic PlanningThe organizational management activity used to set priorities, focus energy and resources, and ensure stakeholders are working toward common goals.
AdvancedData AnalysisThe process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information and supporting decision-making.
Soft Skills
IntermediateStakeholder ManagementThe process of managing the expectations of anyone that has an interest in a project or will be affected by its deliverables or output.
AdvancedChange ManagementA collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.