Hard Skills
AdvancedBusiness Impact Analysis (BIA)The systematic process of determining and evaluating the potential effects of an interruption to critical business operations as a result of a disaster, accident, or emergency.
AdvancedDisaster Recovery Planning (DRP)Developing a documented process or set of procedures to execute an organization's response to an unplanned incident that threatens the IT infrastructure.
AdvancedRisk Assessment and MitigationThe identification, analysis, and prioritization of risks followed by coordinated application of resources to minimize, monitor, and control the probability or impact of unfortunate events.
IntermediateISO 22301 Compliance ManagementUnderstanding and implementing the international standard for Business Continuity Management Systems (BCMS) to ensure organizational resilience.
ExpertTechnical Systems Resilience TestingPerforming failover tests, stress tests, and high-availability validation to ensure that business systems function as expected under duress.
Soft Skills
IntermediateCrisis ManagementThe ability to coordinate an organization's response to a high-stakes event that threatens to harm the organization, its stakeholders, or the general public.
IntermediateStakeholder Communication PlanningDesigning and maintaining protocols for communicating with internal and external stakeholders, including regulators, during a business disruption.