Hard Skills
ExpertOccupational Health and Safety (OHS) Compliance TrainingDesigning and implementing training protocols to ensure staff adhere to legal safety standards and specialized building codes.
AdvancedIndustrial and Labor RelationsManaging interactions with trade unions and negotiating labor contracts specific to technical maintenance and service staff.
Soft Skills
AdvancedTechnical Talent AcquisitionThe ability to identify, source, and interview specialized technical personnel such as electricians, HVAC specialists, and structural engineers.
IntermediatePerformance Management for Maintenance StaffEstablishing and monitoring Key Performance Indicators related to equipment uptime, response times, and preventative maintenance completion.
AdvancedWorkforce Resource PlanningForecasting the required headcount and technical skill mix needed to support facility expansion or infrastructure aging cycles.