Hard Skills
AdvancedWorkforce SchedulingThe ability to organize and assign shifts for maintenance staff and contractors to ensure 24/7 building coverage and project deadline compliance.
ExpertOHS Compliance TrainingIdentifying training needs and coordinating safety certification programs for staff handling hazardous materials or heavy machinery.
IntermediateTechnical Recruitment SupportAssisting HR in the selection process by defining technical job requirements and conducting skills-based assessments for trade roles.
Soft Skills
IntermediatePerformance Management for TradesThe process of evaluating the technical output and safety compliance of repairers, installers, and service technicians against industry standards.
AdvancedContractor Relationship ManagementThe skill of negotiating terms, monitoring deliverables, and resolving disputes with external specialized construction and repair vendors.
IntermediateLabor Conflict ResolutionMediating disputes between different trade groups or between staff and management regarding working conditions or task assignments.