Hard Skills
IntermediateFloral ArrangementThe technique of selecting and organizing flowers, foliage, and decorative elements into aesthetically pleasing designs for various occasions.
IntermediateVisual MerchandisingThe practice of designing and maintaining window and floor displays to showcase floral products and attract foot traffic.
IntermediatePerishable Inventory ManagementThe process of tracking flower freshness, implementing FIFO rotation, and maintaining optimal storage conditions to minimize spoilage.
IntermediateBotanical KnowledgeDetailed understanding of different flower species, seasonal availability, and specific care instructions to educate customers.
BasicPoint of Sale (POS) ProficiencyThe ability to accurately process transactions, handle various payment methods, and manage customer data using retail software.
Soft Skills
AdvancedConsultative SellingThe ability to ask the right questions to understand a customer's occasion, budget, and preference to recommend appropriate floral solutions.
AdvancedEmpathy and SensitivityThe capacity to interact with customers during emotionally charged events, such as weddings or funerals, with appropriate decorum.