Hard Skills
IntermediateID AuthenticationThe technical process of verifying the validity of government-issued identification to ensure legal compliance for entry.
IntermediateCrowd ManagementTechniques used to regulate the flow and density of patrons within a venue to maintain safety and order.
AdvancedPhysical Intervention and RestraintThe application of authorized physical techniques to safely neutralize a threat or remove an individual from a premise.
IntermediateFirst Aid and CPRThe ability to provide immediate medical assistance to patrons in cases of injury, overdose, or cardiac arrest.
Soft Skills
AdvancedConflict De-escalationThe ability to use verbal and non-verbal communication to lower the intensity of a volatile situation and resolve disputes peacefully.
AdvancedSituational AwarenessThe capacity to perceive and interpret environmental cues to identify potential security threats before they escalate.