Hard Skills
IntermediateMarine NavigationThe ability to safely operate a watercraft, including knowledge of maritime regulations, tides, and weather patterns.
IntermediateEmergency First Aid and CPRProficiency in providing immediate medical assistance and life support in a marine environment.
IntermediateLocal Environmental KnowledgeDetailed expertise regarding local wildlife, geography, and historical landmarks along the tour route.
Soft Skills
AdvancedPublic Speaking and StorytellingThe skill of delivering engaging, clear, and entertaining information to a group of passengers.
IntermediateCustomer Service ExcellenceThe ability to anticipate passenger needs, handle complaints, and provide a welcoming environment.
IntermediateCrowd ManagementTechniques for organizing and directing groups of people safely on and off the vessel.