Hard Skills
AdvancedAnimal Health MonitoringThe ability to systematically observe, assess, and document the physical condition and behavior of animals to identify signs of illness or injury.
IntermediateStaff Scheduling and ManagementOrganizing staff work hours and supervising team performance to ensure adequate coverage for animal care and facility maintenance.
IntermediateKennel Sanitation ProtocolsImplementing and enforcing strict cleaning and disinfection procedures to prevent the spread of infectious diseases among animals.
IntermediateCustomer Relationship ManagementManaging communication with pet owners, handling bookings, and addressing concerns to ensure high levels of client satisfaction.
AdvancedCanine and Feline First AidKnowledge of emergency medical procedures for pets, including CPR and wound management, before professional veterinary care can be accessed.
IntermediateInventory and Supply Chain ManagementTracking and ordering essential kennel supplies such as food, cleaning agents, and medical equipment to prevent shortages.