Hard Skills
IntermediatePublic Speaking and Vocal ClarityThe ability to articulate numbers and game information clearly and audibly to a large audience using a microphone system.
IntermediateGaming Integrity and ComplianceKnowledge of and adherence to local gambling regulations and house rules to ensure fair play and legal operation.
IntermediateNumerical VerificationThe capacity to quickly and accurately cross-reference called numbers with player cards to validate winning claims.
Soft Skills
Entry-levelCustomer Engagement and EntertainmentThe skill of maintaining a lively atmosphere and building rapport with patrons to enhance the recreational experience.
IntermediateConflict ManagementThe ability to de-escalate disputes or emotional reactions from players regarding game outcomes or floor procedures.