Hard Skills
IntermediateSkin Analysis and DiagnosisThe ability to evaluate a client's skin type, condition, and concerns to recommend appropriate professional treatments and home-care products.
AdvancedElectrolysis and Hair RemovalThe specialized application of electrical currents or waxing techniques to remove unwanted body and facial hair safely.
ExpertSanitation and Sterilization ProtocolsThe rigorous cleaning and disinfecting of tools and workspaces to prevent the spread of pathogens and comply with health regulations.
IntermediateRetail Sales and MerchandisingThe skill of identifying opportunities to sell skincare or beauty products to clients based on their specific needs and goals.
ExpertChemical Peel ApplicationThe safe and controlled application of chemical exfoliants to improve skin texture and address hyperpigmentation.
Soft Skills
IntermediateActive Listening and ConsultationCommunication techniques used to understand client expectations, medical histories, and lifestyle factors before beginning treatment.
BasicTime and Appointment ManagementOrganizing the service schedule efficiently to maximize client throughput while ensuring high-quality service delivery.
IntermediateConflict Resolution and Complaint HandlingManaging difficult client interactions or dissatisfaction with professional poise to preserve the business's reputation.