Hard Skills
IntermediateWorkforce SchedulingThe process of creating and managing staff shifts to optimize coverage and control labor costs.
AdvancedBeverage Cost ManagementAnalyzing inventory data, managing stock levels, and monitoring pour accuracy to reduce waste and shrinkage.
AdvancedCompliance and Safety SupervisionEnforcing adherence to alcohol service laws, health codes, and workplace safety protocols.
Soft Skills
AdvancedConflict ResolutionThe ability to mediate disputes between team members or de-escalate situations involving difficult customers.
IntermediatePerformance CoachingProviding ongoing feedback and technical guidance to bartenders to improve speed, service quality, and product knowledge.