Hard Skills
IntermediateMixologyThe skill of preparing, mixing, and serving a wide range of alcoholic and non-alcoholic drinks according to standard recipes or custom requests.
IntermediatePoint of Sale (POS) ProficiencyOperational knowledge of digital systems used to process orders, manage tabs, and handle financial transactions.
IntermediateInventory ManagementThe tracking of stock levels, monitoring of ingredient expiration, and reporting of shortages to maintain supply.
AdvancedResponsible Alcohol ServiceKnowledge and application of legal regulations regarding the service of alcohol, including identifying intoxicated patrons and verifying age.
Soft Skills
AdvancedCustomer ServiceThe ability to provide professional, friendly, and efficient service to patrons to ensure a positive experience.
IntermediateUpselling and SalesmanshipThe ability to suggest premium products, appetizers, or additional rounds to guests in a persuasive yet professional manner.