Hard Skills
IntermediateFinancial Transaction ProcessingThe ability to accurately handle deposits, withdrawals, fund transfers, and check processing while maintaining balance integrity.
AdvancedKYC and AML ComplianceUnderstanding and applying 'Know Your Customer' and 'Anti-Money Laundering' regulations to identify and report suspicious activities.
IntermediateCore Banking System ProficiencyTechnical skill in using internal software platforms to manage customer accounts, update records, and generate reports.
Soft Skills
IntermediateCross-Selling of Financial ProductsIdentifying customer needs and recommending relevant products such as insurance, credit cards, or specialized savings accounts.
IntermediateAttention to DetailMeticulous verification of signatures, identification documents, and currency to detect fraud and clerical inconsistencies.