Hard Skills
AdvancedWorkforce SchedulingThe strategic arrangement of employee shifts to balance labor costs with production needs.
AdvancedCompliance with Labor LawsEnsuring adherence to regulations regarding working hours, breaks, and fair pay for retail staff.
Soft Skills
IntermediatePerformance ManagementThe process of setting goals, monitoring progress, and providing feedback to bakery staff.
IntermediateOnboarding and InductionIntegrating new hires into the bakery department by teaching brand standards and operational procedures.
IntermediateConflict ManagementIdentifying and addressing interpersonal disputes among kitchen and sales staff to maintain team harmony.