Hard Skills
IntermediateWorkforce SchedulingAssigning mechanics to specific shifts and tasks to optimize shop throughput and meet customer deadlines.
AdvancedOHS LeadershipEnforcing safety protocols, conducting safety briefings, and ensuring compliance with hazardous waste regulations.
Soft Skills
AdvancedPerformance Monitoring & AppraisalSystematic evaluation of mechanic efficiency, quality of repairs, and adherence to flat-rate times.
IntermediateApprenticeship MentorshipGuiding junior mechanics through technical challenges and providing on-the-job training to meet certification requirements.
IntermediateConflict ResolutionManaging interpersonal conflicts within the shop floor and addressing grievances between staff members.