Hard Skills
AdvancedAutomotive Product KnowledgeDeep understanding of vehicle specifications, features, safety ratings, and performance metrics across different models and competitors.
IntermediateCRM Software ProficiencyAbility to track leads, manage customer data, and follow up on sales pipelines using specialized tools like Salesforce or DealerSocket.
IntermediateShowroom Visual MerchandisingDesigning and organizing vehicle displays and promotional materials to attract customer attention and enhance brand image within the retail space.
IntermediateFinancing and Insurance LiteracyUnderstanding of loan terms, interest rates, leasing options, and insurance products relevant to vehicle purchases and regulatory compliance.