Hard Skills
IntermediateVehicle Lease StructuringThe ability to calculate and explain lease terms, residual values, money factors, and monthly payment structures to customers.
IntermediateCRM ManagementProficiency in using Customer Relationship Management software to track leads, manage follow-ups, and maintain client history.
IntermediateContract Compliance and DocumentationEnsuring all lease agreements, credit applications, and legal disclosures meet regulatory requirements and internal standards.
BasicVisual MerchandisingThe practice of optimizing the showroom floor layout and vehicle presentation to attract customers and facilitate the sales process.