Hard Skills
AdvancedRegulatory Compliance (FERPA/GDPR)Ensuring student records are maintained and released in accordance with privacy laws and institutional policies.
AdvancedStudent Information System (SIS) ManagementOverseeing the accuracy and integrity of data within digital record-keeping systems like Banner or PeopleSoft.
AdvancedAcademic Policy AdministrationDeveloping and implementing policies related to grading, transfer credits, and graduation requirements.
Soft Skills
IntermediateStaff Supervision and DevelopmentManaging and mentoring a team of registration and records staff to ensure operational efficiency.
IntermediateStudent and Faculty MediationResolving disputes related to registration errors, grade appeals, or academic standing issues.