Hard Skills
ApprenticeElectrical Circuit DiagnosisThe ability to use multimeters and wiring diagrams to identify faults in electrical components and power supply systems within appliances.
IntermediateMechanical Component ReplacementRemoving and installing hardware parts such as pumps, motors, seals, and heating elements using manual and power tools.
FundamentalSafety Protocol AdherenceFollowing Lockout/Tagout procedures, proper use of Personal Protective Equipment (PPE), and safe handling of refrigerants or high-voltage capacitors.
BasicTechnical Documentation and ReportingMaintaining accurate records of service calls, parts used, labor hours, and technical findings within a Field Service Management (FSM) system.