Hard Skills
Entry-LevelElectrical TroubleshootingThe ability to identify and resolve electrical faults in household appliances using diagnostic tools like multimeters.
IntermediateSchematic InterpretationUnderstanding and reading technical drawings and electrical circuit diagrams to locate internal components.
BasicMechanical ReassemblyThe physical skill of dismantling and rebuilding appliance structures such as washing machine drums or oven linings.
FoundationalWorkplace Safety ComplianceAdherence to safety protocols regarding high-voltage electricity, gas lines, and hazardous refrigerant handling.
Soft Skills
IntermediateCustomer CommunicationExplaining technical issues, repair costs, and maintenance advice to clients in a clear and professional manner.
BasicService DocumentationThe accurate recording of parts used, labor hours, and service history in a digital maintenance management system.
IntermediateProblem SolvingThe capacity to diagnose complex mechanical or electronic malfunctions through logical deduction and elimination.