Hard Skills
IntermediateRide Safety Protocol ImplementationThe ability to strictly follow and enforce safety procedures, including checking restraints and monitoring ride mechanics during operation.
IntermediateEmergency Evacuation ProceduresKnowledge of specific protocols for safely removing guests from rides during power failures or mechanical shutdowns.
BasicQueue ManagementEfficiently directing the flow of guests into the ride area and managing line-jumping or overcrowding issues.
BasicPublic Address System OperationThe ability to clearly and confidently communicate safety instructions and boarding procedures over loudspeakers.
Soft Skills
BasicCustomer Conflict ResolutionThe skill of managing difficult guest interactions, such as height requirement denials or ride wait time frustrations, with professionalism.
BasicPhysical Stamina and AlertnessThe capacity to remain standing for long periods and maintain high levels of focus in noisy or outdoor environments.