Hard Skills
IntermediateSecurity Screening OperationsProficiency in operating technical equipment such as X-ray scanners, metal detectors, and explosive trace detection systems to identify prohibited items.
AdvancedAviation Security RegulationsComprehensive knowledge of international and local aviation security laws, including TSA regulations, ICAO standards, and specific airport protocols.
IntermediateSurveillance and MonitoringThe systematic observation of airport environments via CCTV systems and physical patrols to identify suspicious patterns or unauthorized access.
IntermediateEmergency First Aid and CPRThe ability to provide immediate medical assistance and life-saving measures during a health crisis within the terminal environment.
IntermediateIncident DocumentationThe skill of accurately recording security events, witness statements, and technical data in formal reports for legal and administrative review.
Soft Skills
AdvancedConflict ResolutionThe ability to manage and diffuse tense situations or non-compliant behavior through verbal de-escalation techniques and psychological tactics.
ExpertSituational AwarenessMaintaining constant perception of environmental elements and events with respect to time or space to identify threats before they escalate.
IntermediateInterpersonal CommunicationEffectively conveying instructions and safety information to passengers from diverse backgrounds while maintaining a professional demeanor.