Hard Skills
IntermediateGlobal Distribution System (GDS) ProficiencyThe ability to navigate and utilize computer systems such as Sabre, Amadeus, or Travelport to manage flight bookings, seat assignments, and itinerary changes.
IntermediateRegulatory Compliance and Documentation VerificationChecking the validity of passports, visas, and health documents in accordance with international travel laws and aviation security protocols.
IntermediateAviation Fare CalculationUnderstanding complex airline tariff structures, taxes, surcharges, and the ability to manually calculate or re-issue tickets during routing changes.
BeginnerBaggage Handling Policy KnowledgeApplying specific airline rules regarding weight limits, hazardous materials, and special cargo to ensure safe and compliant transport.