Hard Skills
IntermediateDocument ManagementSystematic control of the creation, reception, maintenance, use and disposition of records in both physical and digital formats.
BasicData Entry AccuracyThe ability to transcribe information from various sources into electronic databases or spreadsheets with minimal errors.
IntermediateCalendar and Meeting CoordinationThe process of scheduling appointments, managing shared calendars, and organizing logistics for office meetings.
Soft Skills
AdvancedConfidentiality ManagementStrict adherence to protocols for handling sensitive business or personal information to prevent unauthorized disclosure.
IntermediateVerbal and Written CommunicationThe capacity to convey information clearly and professionally through email, phone calls, and in-person interactions.