Hard Skills
IntermediateAcademic Degree PlanningThe ability to map out a student's educational trajectory by aligning course selections with institutional degree requirements and graduation timelines.
IntermediateFERPA ComplianceUnderstanding and adhering to the Family Educational Rights and Privacy Act to protect the confidentiality of student records.
IntermediateCareer Pathway GuidanceAssisting students in identifying professional goals and selecting academic programs that align with specific labor market trends and career outcomes.
IntermediateStudent Information Systems (SIS)Technical proficiency in using software platforms like Banner, PeopleSoft, or Workday to manage student records and track academic progress.
Soft Skills
AdvancedActive ListeningFully concentrating on what is being said by students rather than just passively hearing, ensuring their underlying concerns and goals are understood.
AdvancedIntercultural CompetencyThe ability to communicate effectively and appropriately with students from diverse cultural, linguistic, and socioeconomic backgrounds.
AdvancedConflict ResolutionNavigating difficult conversations with students or parents regarding academic probation, dismissals, or registration disputes.